Job Opportunities

1. Store Operations:
• Open and close the store according to established schedules.
• Oversee and manage selling associates, providing guidance and support.
• Address and resolve customer inquiries or concerns promptly.
2. Staff Management:
• Coordinate and create daily staffing schedules.
• Assist in recruitment, training, and performance evaluations.
• Provide leadership and direction to the sales team.
• Step in on the selling floor during lunch breaks and staff shortages.
3. Inventory Management:
• Assist in receiving deliveries and sending online orders.
• Place orders for stockroom supplies as needed.
• Work closely with management to optimize inventory turnover.
4. Customer Service:
• Train and mentor selling associates in delivering outstanding customer experiences.
• Address customer complaints and concerns in a professional and timely manner.
5. Vendor Relations:
• Manage relationships with vendors and suppliers.
• Ensure timely payment of invoices and accurate record-keeping.
6. Proficient in Technology
• Experience using point-of-sale systems and familiarity with retail technology.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Qualifications:

• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of retail operations, inventory management, and customer service.
• Effective communication and problem-solving skills.
• Familiarity with point-of-sale systems and inventory software.

Special Requirements:

• Must be able to bend, reach, and lift products weighing at least 40 pounds.
• Flexible availability to work nights, weekends, and holidays.

Education and Experience:

• Bachelor’s degree.
• 2+ years of experience in a retail management role.

Benefits:

• Competitive salary
• Employee discounts
• Opportunities for career advancement

PT/ FT Selling Associate & Stylist (Annapolis)

Job Overview:

We are seeking a dynamic and experienced Selling Associate to play a crucial role in providing an exceptional customer experience and styling advice. Your primary responsibilities include assisting customers throughout the entire purchase process, maintaining a welcoming environment, and achieving sales goals set by management. This position can be full-time or part-time.

Responsibilities:

1. Customer Engagement:
• Greet and welcome customers with a friendly and approachable demeanor.
• Assist customers in finding and selecting merchandise that meets their needs.
• Create an exceptional and memorable shopping experience through genuine connections.
2. Sales Operations:
• Maintain in-depth product knowledge to guide customers and enhance their shopping experience.
• Establish and develop a client base by building authentic relationships.
• Report on buying tendencies, customer needs, and forecast market trends to contribute to inventory planning.
3. Store Operations:
• Open and close the store according to established procedures.
• Operate the point-of-sale system efficiently and accurately.
4. Customer Service:
• Address customer complaints, concerns, and inquiries in a professional and timely manner.
• Explain store policies, including returns, refunds, and product defects.
5. Visual Merchandising:
• Maintain a visually appealing and organized store environment.
• Ensure high standards of visual merchandising are consistently met.

Special Requirements:

• Must be able to bend, reach, and lift products weighing at least 40 pounds.
• Flexible availability to work nights, weekends, and holidays.

Qualifications:

• Previous retail or customer service experience is preferred.
• Strong interpersonal and communication skills.
• Effective problem-solving skills.
• Positive attitude, passionate spirit, and a genuine interest in fashion.
• Ability to adapt to a fast-paced retail environment.

Benefits:

• Competitive salary
• Employee discounts
• Opportunities for career advancement